Job title: Service Coordinator
Contract type: Permanent
Location: Other Locations
Industry: Permanent Recruitment, Cabinet Making, Business Support
Salary $65000 - $70000 per annum, Benefits: + superannuation
Reference: BH-12547
Contact name: Alisa Zhang
Contact email:
Job description
Industry: Residential Outdoor Leisure Industry
Role: Service Coordinator
Salary: $65k - $70k + Super
Location: SouthEast Surburbs

Join this thriving, family-owned company operating at the forefront of the Residencial Outdoor Leisure industry. With an impressive track record of success and a passion for excellence, they are currently experiencing rapid expansion, opening up exciting roles within the Service Department.

Perks & Benefits:
  • Internal promotions, growth opportunities, learning and development
  • Positive and caring work environment where teamwork is valued
  • Well-organised and established business making your day-to-day easier
  • Join a fiercly diverse team - think of a range of perspectives & ideas, and your voice getting heard

Job Summary:
As a Service Coordinator, you will play a pivotal role as the customer's primary point of contact for all maintenance & warranty needs. Your expertise will be essential in efficiently planning and coordinating skilled technicians' schedules to align with customer's specific requirements seamlessly.

Key Responsibilities:
  • Schedule and manage all maintenance jobs from quotation to completion
  • Maintain constant contact with technicians to coordinate, delegate, and follow up on jobs and progress
  • Engage and inform customers about the status of their jobs
  • Create job sheets and maintain the customer database
  • Assist in the project management of larger jobs
  • Manage customer contracts and process invoices
  • General office administration and customer service

Required Skills & Experience:
  • Minimum 1 year experience in a similar role within the Building & Construction industry, ideally within Joinery 
  • Strong Microsoft Office skills, AroFlo experience is highly regarded
  • Excellent communication skills, both verbal and written
  • Ability to multitask, prioritise and influence outcomes
  • You would describe yourself as bubbly and positive with a can-do attitude
  • Team player mentality with the ability to work well with all stakeholders

How to Apply:
If you're interested in this role, send your up-to-date CV to Alisa at Fetch Recruitment by clicking APPLY.

For more information about the role, you can reach me at or call 0492 188 301

All applications and treated with the utmost confidentiality and discretion.