Job title: | Building Coordinator - Residential |
Contract type: | Permanent |
Location: | Other Locations |
Industry: | Residential Construction |
Salary | AU$70000 - AU$75000 per annum + super |
Reference: | BBBH8005_1633556502 |
Contact name: | Siobhan Dizon |
Contact email: | siobhan.dizon@fetchrecruit.com.au |
The Company
This high-end, volume home builder has set the standard for the industry with their stunning home designs and dedication to customer service. With over 20 years in the Residential Construction industry and now sitting at the forefront of their space, the company have not only led the way in quality home builds but also through their employee care system; their people are important to them!
The Perks
Laptop and mobile provided
Amazing company culture that provides a fun and supportive working environment
Build a strong foundation in this space with support and development opportunities
Employee health and rewards programs, home and gym discounts, and a flexible working environment
They have your future in mind and promote within
Work with the newest operating systems and software
Long employee tenures - people love working here!
The Job
Utilising your Customer Service and Project Coordination skills, you will manage every stage of your client's home build from Sales Acceptance through to Settlement. Working closely with internal and external stakeholders, you will be working towards a common goal - supporting your clients to deliver on the successful build of their dream home.
Your duties will include but are not limited to:
Managing a profile of customer files throughout their home build
Provide high-level customer service and nurture relationships as the brand ambassador
Liaise with internal departments and trades
Coordinate customer appointments
Record keeping of all communication between stakeholders and customers
Read and interpret building and site plans
Forecast dates and maintain reporting and workflow documentation
To be considered
This role will suit someone who has experience in managing a large profile of clients in an environment that is dynamic, fast-paced, and requires the use of administrative systems and processes.
Experience in a high-volume Customer Service setting managing high-level processes and interactions
Experience in construction or property industries is preferred
Excellent customer service and interpersonal skills
Attention to detail is imperative in communicating with clients and trades
Strong work ethic with a proactive and positive can-do attitude
Ability to multitask and thrive in a dynamic and fast-paced environment
Permanent residency
How to apply
If this opportunity sounds like your next big thing, please send your CV to Siobhan by clicking 'Apply for this job'.
Regretfully and respectfully, only shortlisted candidates will be contacted.