Administration Officer - Construction & Design

Administration Officer

Location - Inner suburbs, Melbourne

Do terms like work/life balance, company culture and career progression stand out to you? Are these qualities you are struggling to find within your current company? Then it might be the right time to consider making your next move into a business that prides itself on these things very important factors. If balance is what you are looking for - then this is the perfect position for you.

Benefits:

• Diversity and variety in the role
• Ongoing paid, opportunities to learn and upskill
• Amazing working environment, with a great team
• Flexible working hours
• Career advancement opportunities
• Job security, working within a strong, national company
• Generous salary package

Responsibilities:

• Creating and processing jobs and invoices
• Filing, archiving, and maintaining records
• Assistance with the management of a partnership approach with customers
• Develop and maintain an excellent relationship with customers
• Regularly liaise with customers and internal stakeholders.
• Answer all incoming calls in a clear and professional manner and relay messages as appropriate Provision of high-level customer service and handling of enquiries from clients, customers, staff and subservices, either by phone, email or personally.
• Assistance with enquiries and job coordination between subservices and customers where required. Respond punctually to customer queries as required
• Attendance at client meetings as required
• Administration support - processing jobs, invoices, and end of month, filing, archiving and other duties as required
• Manage subservice or invoices against Purchase orders
• Follow up on aged debtors when liaising with clients and providing resolutions
• Data entry
• Invoicing
• End of Month reporting

The successful candidate will have:

• Construction/building industry experience
• 3-5 years in a comparable role
• Wide range of knowledge across systems and procedures in both an administrative and operational environments
• Microsoft Office, Specialist databases, and Google
• Understanding of CMMS Aroflo & Hammertech systems (not essential, however advantageous)
• Financial systems Xero
• Self confidence in their abilities to deal with Clients & trades sub-contractors
• Strong customer service and relationship orientation
• Effective communication and self-awareness
• Strong focus on detail and accuracy
• Adaptability
• Maintains focus and clarity when working under pressure
• Willingness to assist others where and when required
• Strong administration and organisational skills

How to apply:

If this position interests you, then please 'apply now' or call Georgia on 0491 267 577 for a confidential conversation regarding your next career move!