Tender and Contract Presenter

The Company

This volume home builder has set a high standard for the industry with their stunning home designs and dedication to customer service.

With over 20 years in the Residential Construction industry and now sitting at the forefront of their space, the company have not only led the way in quality home builds but also through their employee care system; their people are important to them!

The Job

Utilising your Customer Service skills, you will play an integral role in the process of the customers home build. This important role ensures that the customer understands the process of their build and their requirements.

Your duties will include but are not limited to:

• Facilitate tender and contract presenting appointments. Delivering accurate information to customers.
• Ensure the customer understands the building process and their responsibilities.
• Liaise with Building Coordinators to ensure an accurate handover of information.
• Complete post-contract variations and contract signing.
• Present legal HIA contracts and maintain knowledge of the specifications.
• Maintain database to reflect communications and variations.

Why you want to work HERE

• The opportunity to work with one of Melbourne's most prestigious and leading volume builders.
• An amazing company culture that provides a fun and supportive working environment.
• A laptop and mobile are provided.
• Ongoing learning and development opportunities to help you be the best in your field.
• Work with the newest operating systems and software.
• Build a strong foundation in this space with support and development throughout your start in this role.
• Employee health and rewards programs, home and gym discounts, and a flexible working environment.
• They have your future in mind and promote within. An abundance of opportunities to move throughout the business as you progress.
• This role has a bonus and commission structure! Get rewarded for your work.

About you

This important role will suit someone who has experience in customer service, facilitating high-level client interactions or appointments that entail explaining detailed processes.

• MUST HAVE 3+ years experience in a Customer Service setting managing high-level processes and interactions.
• Experience in Residential Construction with presenting tenders or contracts is preferred.
• Excellent customer service and interpersonal skills are a must.
• Attention to detail is imperative in communicating with clients and trades.
• Strong work ethic with a proactive and positive can-do attitude.
• MUST HAVE permanent residence.

How To Apply

If this opportunity sounds like your next big thing, please send your CV to Siobhan by clicking 'Apply for this job'. Regretfully and respectfully, only shortlisted candidates will be contacted.

I'm looking forward to hearing from you!