Technical Service Engineer

Technical Service Engineer

Location - SE Suburbs, Melbourne

Winter is coming and life on the tools can take it's toll, are you ready to take that next step and want to find a secure and stable role in a comfortable office space?

If the answer is yes then I have the position for you!

This huge global business who have been established for over 100 years are currently looking to add to their very successful service team with a new Technical Service Engineer.

Minimum requirement in order to apply

• Driver license (unrestricted)
• Refrigerant Handling License
• Electrical License
• Certificate III in Air Conditioning and Refrigeration (or above)

Benefits

• Gain experience with a global business offering consistent work for years to come
• Work with a successful operational team
• Long list of employee benefits including company bonuses, flexible working and wedding leave
• Great culture with staff looked after at all levels
• Progression and view for promotion depending on performance

Role & Responsibilities

• General support of air conditioning products to the Australian and New Zealand markets
• Support the Senior management team with technical information
• Support technicians in the field with spare part selection assistance and technical service and commissioning support
• Support the Regional Service Manager with selection when sourcing spare parts or replacement units
• Assist with analysis of WCO data of a technical or trade related nature as requested
• Attend with the Regional Service Manager and provide bi-annual training seminars that are set by senior management to the regional Authorised Service Agent networks
• Manage Warranty Claim Orders (ACW) within consumer law and Warranty guidelines, approve/reject and process claims to accounts department where required
• Visit site on request of the Manager's and report as directed
• Where requested complete KX VRF commissioning on site and reporting in writing
• Maintain an up-to-date database of the commissioning reports
• Carry out technical field tests and checks and report as required
• Carry out in house modification to equipment and report as required
• QA customer E-Solution reports from design stage to as built with field pipe lengths and related Mente PC Data
• Demonstrate operation of control systems to end users and installation/service contractors as requested
• Provide training in both "Fault finding techniques" and "KX systems installation and commissioning" both in house and on-site as arranged by the National Service Manager
• Support the Sales Account Managers with delivery of technical information where required

Personal Attributes

• Client focused & skill to maintain relationships
• Self-motivated person
• Strong technical experience
• Excellent communication skills

For further information on this position, or to discuss any other openings please apply directly for this role or contact Ollie Ballard on 0447 612 363.