Job title: Desktop Estimator
Contract type: Permanent
Location: Eastern Suburbs Melbourne, Victoria
Industry: Fetch Team
Salary AU$60000 - AU$70000 per annum
Reference: BBBH8263_1633927297
Contact name: Charlotte Quaife
Contact email: charlotte.quaife@fetchrecruit.com.au
Job description

About the Company

Located in the outer SE, my client is a major player in the Melbourne Insurance industry. They operate across the eastern states of Australia and are fast becoming a force to reckon with due to their consistent successes. Due to ongoing sustainable growth of the company, they are currently seeking a Desktop Assessor/Insurance Estimator to join the team and help with the upcoming workload. This is a permanent opportunity with long term progression.


About the Role

This is an office based role suited to someone that has had exposure to on-site building or trades as well as strong computer skills. Duties include;

  • Over the phone customer service for insurance claims
  • Conducting investigations, diagnosing and reporting on building damage, faults, maintenance and repairs
  • Managing claims until settlement under the guidance of our experienced managers
  • Updating databases in line with processing claims


What You'll Need to Succeed

  • Onsite experience in building repairs OR a trade background OR insurance/construction industry experience and looking to upskill yourself
  • Exceptional organizational and time management skills
  • Superior customer service skills
  • Proactive and solution focused
  • Excellent verbal and written communication skills, computer savvy
  • Strong attention to detail
  • Previous knowledge of the building insurance market (preferred)


Why You Want to Work Here

  • Fun, interesting and fulfilling job where no 2 days will be the same
  • Family oriented company that truly looks after its staff - people join this company and never want to leave!
  • Be a part of a real community culture that cares about their staff
  • You will be working with a group of diverse and genuine people who truely care about their customers and what this company does
  • Fantastic support, training and development


If this sounds like something you would be interested in, please send an up to date copy of your CV to Charlotte with a little about yourself and why this is the perfect job for you. Due to the high volume of applicants, unfortunately only suitable candidates will be contacted.