Customer Service Administrator

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Western Suburbs Melbourne, Victoria
Salary: AU$60000 - AU$75000 per annum
Reference: BBBH7035_1613435443
Contact Name: Charlotte Quaife
Contact Email:
Job Published: February 16, 2021 11:30

Job Description

The Company:

My client is a fast growing residential builder located in the inner West of Melbourne. This is a company at the forefront of their industry, specialising in customized new home designs with a progressive focus on green energy efficiency. The culture is dynamic, engaging and inclusive, and the team is growing due to new project wins.

The Role:

We are seeking a Customer Service Administrator to join the team and be part of their continual growth. You will be reponsible for;

  • Managing pre-site and on site client files (approx 60 - 70 at one time)
  • Permit applications
  • Check the status of each permit application and take the appropriate action
  • Working knowledge of the building and construction process
  • Liaising with clients on construction updates
  • Understanding of relevant construction software
  • Accurate data entry and record keeping of all activities undertaken
  • Additional administrative duties as required

Why you want to work here:

  • Awesome team environment that is more like a family than a workplace
  • Lots of team bonding activities and investment into culture, training & development to assist your individual goals
  • Interesting custom projects for 2nd and 3rd home buyers - increase your knowledge and skill set
  • Green focus - be proud of the company you work for
  • New office space with all the latest gadgets
  • Work close to cafes and shops

The successful candidate will have:

To be suited to this role, you will have worked within a residential construction company in a similar position, and you should have strong knowledge of permits, building regulations and excellent communication skills.

  • Minimum 2 years in a similar role with in the residential construction industry
  • Demonstrated experience creating and submitting building permit applications within the Residential Home Sector.
  • Applied for development approvals
  • Strong technical acumen and understanding of building permits and contracts in the residential sector.
  • Effectively liaised with Councils in the past and know the process in getting approvals through.
  • Strong administrative skills
  • Outstanding organisational and time management capabilities; and
  • The ability to work in a fast-paced, team-orientated environment with a proactive approach to all tasks undertaken.

To Apply:

If this sounds like the perfect opportunity you have been waiting for, please click "apply now" and send a copy of your CV to Charlotte at Fetch recruitment. Regretfully and respectfully due to the large number of applicants, only shortlisted applicants will be contacted.