Scheduling Coordinator

Industry: Residential Plumbing
Role: Scheduling Coordinator
Salary: $70k - $80k + Super
Location: Essendon, Melbourne

Join this thriving company operating at the forefront of the Residential Plumbing industry. With an impressive track record of success and a passion for excellence, they are currently experiencing rapid expansion, opening up exciting roles within the Customer Service Team of Schedulers.

Perks & Benefits:

• Internal promotions, growth opportunities, learning and development

• Positive and caring work environment where teamwork is valued

• Well-organised and established business making your day-to-day easier

Job Summary:
As a Scheduler, you will play a pivotal role as the customer's primary point of contact for all Residential maintenance needs. Your expertise will be essential in efficiently planning and coordinating skilled plumbers' schedules to align with customer's specific requirements seamlessly.

Key Responsibilities:

• Schedule and manage all maintenance jobs from quotation to completion

• Maintain constant contact with servicemen to coordinate, delegate, and follow up on jobs and progress

• Engage and inform customers about the status of their jobs

• Create job sheets and maintain the customer database

• Assist in the project management of larger jobs

• Manage customer contracts and process invoices

• General office administration and customer service

Required Skills & Experience:

• Minimum 1 years’ experience in a similar role within the Building & Construction industry, ideally within Plumbing or Property Management

• Strong Microsoft Office skills, AroFlo experience is highly regarded

• Excellent communication skills, both verbal and written

• Ability to multitask, prioritise and influence outcomes

• You would describe yourself as bubbly and positive with a can-do attitude

• Team player mentality with the ability to work well with all stakeholders

How to Apply:
If you're interested in this role, send your up-to-date CV to Alisa at Fetch Recruitment by clicking APPLY.

For more information about the role, you can reach me at alisa.zhang@fetchrecruit.com.au or call 0492 188 301.

All applications and treated with the utmost confidentiality and discretion.